Terms and Conditions

Definitions

In these terms and conditions, the ”Company” or ”Bacchus” refers to Hong Kong Bacchus Fine Wines Group and ”Customer” means any person, firm, company, corporation or body who places an order with the Company.

Sales

All sales are subject to stock availability and final confirmation. All orders received online, by phone, fax or electronic mail are considered final. No cancellations will be accepted. Prices are subject to change without notice. All wines offered are subject to remaining unsold. Unless stated otherwise, all wines are offered ex-stock in Hong Kong with the exception of en primeur. All wines are sold “AS-IS”, strictly non-exchangeable and non-refundable. By placing an order, the Customer confirms that he/she is 18 years old or over. It is illegal to sell alcohol to people under the age of 18.

Wine Condition

Ullages of all wines offered are top shoulder or better, unless otherwise stated. Although we strive to find wines in their best condition, the Customer must make appropriate allowances for natural variations of ullages, conditions of cases, labels and corks for old wines. We do not accept return wines for any reason, including corked wines.

Breakages/Shortfall:

Customers are requested to examine the goods immediately upon collection or delivery for any deficiencies and/or damages. Claims (if any) must be logged at the time of delivery, otherwise, any breakages or shortfall shall be deemed to have occurred thereafter.

Force Majeure:

Bacchus shall not be liable for any failure to meet our obligations occasioned by circumstances beyond our reasonable control.

Law and Jurisdiction:

All sales and contracts are governed by the laws of Hong Kong Special Administrative Region.